Pricing
The Web21C SDK services are charged through a credit system with each service having an associated credit cost.
Each service cost operates on a flat rate, i.e. no per minute charges for phone calls, the cost for each service is detailed in the table below.
| Service | Credits | |
|---|---|---|
| Outbound Messaging | 2 | per message |
| Inbound SMS | free³ | |
| Voice Call4 | 5 | per PSTN/mobile call leg |
| 1 | per SIP call leg | |
| Conference Call | 75 | per conference call |
| 10 | per PSTN/mobile participant | |
| 1 | per SIP participant | |
| Location | 10² | per locate |
| Authentication | free¹ | |
| Information About Me² | free¹ | |
| Contacts² | free¹ |
[1] These services are free for use while you have a credit balance and are actively using chargeable BT services.
[2] These services have been deprecated and will be removed in a future release.
[3] There are subscription charges for this service.
[4] Voice calls comprise of 2 call legs - which can be PSTN/mobile or SIP.
Credits
You can choose to buy as little as 500 credits for only £10, or buy more to receive a discount. The following table shows the amounts that you could consider buying or if that doesn't suit you can buy any number of credits as long as you buy a minimum of 500 credits.
| Price | Credits | Cost Per Credit | Discount |
|---|---|---|---|
| £10 | 500 | 2.00p | — |
| £100 | 5100 | 1.96p | 2.0% |
| £1000 | 53000 | 1.89p | 5.7% |
| £5000 | 280000 | 1.79p | 10.7% |
If you would like to purchase credits, go to the My Applications and select the application you would like to buy credits for.
Sandbox Usage
If you're using a sandbox certificate, we are providing access to some capabilities at no charge to you or your users.
Sandbox certificates are only valid for 30 days, and you can only register 5 sandbox certificates.
Use of the relevant Services, however, is limited as follows:
Messaging - 10 international messages / day. 20 Characters / message
Voice Call - 10 international calls of 2 mins / day.
Conference Call - 10 international calls (upto 4 participants max) of 2 mins / day.
Authentication - 100 requests / day
Information About Me¹ - 100 requests / day.
Location¹ - 10 requests / day.
[1] These services have been deprecated and will be removed in a future release.
Note: If your usage of a Service exceeds the limit above, the Service may not work as expected.
Inbound SMS
For the Inbound SMS service we can offer you either a dedicated phone number, which gives you an exclusive number for receiving texts, or a keyword service where we give you a shared number and messages can be directed using a keyword that is prefixed before the message. For the keyword service there are a two options which allow you to tailor the coverage to suit your needs:
- UK Long Number Worldwide - gives coverage throughout most of world excluding US
- US Shortcode - gives coverage in the US
The minimal rental period for an Inbound SMS number is 3 months.
To request a number or for further details please contact us via My Apps.
Dedicated Phone Number Rental
| Type of Number | Setup | Monthly Rental |
|---|---|---|
| UK Long Number Worldwide | 5000 credits | 3750 credits |
Keyword Rental
| Type of Number | Setup | Monthly Rental |
|---|---|---|
| UK Long Number Worldwide | 0 credits | 1000 credits |
| US Shortcode | 0 credits | 11,500 credits |
