Bringing voice communications to Oracle CRM On Demand

What is Ribbit for Oracle?


Ribbit for Oracle CRM On Demand is an easy-to-use, Web-based service that links your most valuable sales tools-cell phone, email, and CRM-so you can type less and sell more.

Using automated speech-to-text conversion, Ribbit for Oracle CRM On Demand automatically transcribes your voicemail and send messages to you as SMS texts, email, or both. You can even dictate email drafts and meeting notes from your phone and flow those directly into Oracle CRM On Demand. Integrated workflow capabilities automatically organize voicemail messages and notes according to leads, contacts, and deals in-progress, giving you a 360-degree view of customer and sales activities. And online calling gives you a backup phone for returning calls, and an easy way to track call activity while making calls from your computer.




Use Ribbit for Oracle CRM On Demand


In a meeting: Have your voicemail delivered as SMS or email so you can respond to them or forward them immediately. No more dialing into voicemail.

On the go: Call and dictate meeting notes directly into Oracle CRM On Demand while your ideas are still fresh. No more typing updates. Dictate a follow-up email and Ribbit will send a draft to your inbox.

At your computer: Flow calls, voice memos, and voicemails directly into Oracle CRM On Demand, so everything is stored in one place. Easily play, read, and search messages; organize and map messages to specific contacts and opportunities. Keep unidentified messages private until you assign them to a specific CRM record. Use the integrated phone as a backup when your mobile phone is out of range or out of power.


Partners

Oracle Introduces "Inner Circle" Partner Initiative For Oracle CRM On Demand

Elite 8 and Other Inner Circle Partners Demonstrate Best-In-Class Solutions, Customer Success, With Oracle CRM On Demand

"The Inner Circle is a special initiative where customer testimonials are paramount," said Anthony Lye, Senior Vice President of CRM, Oracle. "The benefits of the initiative are white-glove attention on many aspects of partner enablement and engagement, such as design calls with product experts, access to senior executives, and focused engagement by over 1,000 Oracle field representatives. As such, there is little confusion for our customers about who we recommend working with to deliver an expanded CRM On Demand experience."

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Serene Corporation is a leading systems integration and global IT consulting firm that specializes in implementing CRM, EAI, BI, SaaS, and other critical business applications and services. A certified Oracle integration partner, Serene works collaboratively with its clients in industries ranging from technology, real estate, and biotech to financial services, manufacturing, and communications, applying its industry experience and technical expertise to deliver cost-effective, integrated solutions that drive business success. Serene's reseller relationship with Ribbit allows it to quickly and easily bring mobile voice communications to clients' existing Oracle for CRM On Demand implementations.

For more information, visit serenecorp.com



Press Releases

Ribbit Joins Oracle's CRM On Demand Inner Circle
San Francisco, Oracle OpenWorld
September 22, 2008
BT acquires Ribbit
Mountain View
July 29, 2008


Events

Oracle Open World - October 2009
http://www.oracle.com/us/openworld/018170.htm

Oracle has partnered with the customer relationship management industry's premier providers of products, services, and technology to help deliver exceptional return on your investment in Oracle CRM On Demand. At the exclusive CRM On Demand Inner Circle Pavilion, you'll discover firsthand how a select group of partners with demonstrated, proven customer success are helping organizations such as yours build and extend CRM solutions to meet their unique requirements. This is a one-of-a-kind opportunity to learn how Oracle and its partners can make your Oracle CRM On Demand deployment more successful.


Awards

TMC Presents Ribbit with 2008 Communications Solutions Product of the Year Award
Ribbit for Salesforce Recognized for Outstanding Innovation, Enabling Sales Efficiency

MOUNTAIN VIEW, Calif. - MAY 20, 2009 - Ribbit, a BT company, announced today that Technology Marketing Corporation (TMC) has named Ribbit for Salesforce as a recipient of a 2008 Communications Solutions Product of the Year Award.

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Ribbit for Salesforce Named "Best Mobile App of 2008"
Salesforce.com Customers Choose Ribbit for Enabling Sales Efficiency and Unique Technology

MOUNTAIN VIEW, CA -- -- February 23, 2009 --Ribbit, a BT company, announced that Ribbit for Salesforce, the first enterprise application on the market to link mobile voice communications and CRM sales productivity, has been named "Best Mobile App of 2008" by Salesforce.com customers. Ribbit for Salesforce is the first commercial application built on Ribbit's platform, which has attracted over 10,000 developers who are creating enterprise and consumer "voiceware" applications.

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Pricing for Ribbit for Oracle is not currently available.


Please contact Ribbit with specific questions.